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The W.S. Hoole Special Collections Library is committed to providing the best possible service and information to all its patrons.
External Requests: As part of our committment to service, it is our policy that we are available to answer reference requests via email or telephone that pertain to the collections within our repository. It should be noted that we cannot take on research for individuals, as we do not have the staffing to take on extensive work. The Hoole Library is open to the public and researchers are encouraged to visit our library.
Reference requests are preferred to received either via e-mail or sent via U.S. mail. Reference requests can be sent by e-mail to Archives [email@example.com], or mailed to:
Questions that are deemed "research" by the curators and require more time or effort than we can reasonably make, will be declined. There will be times that we can help facilitate a request, but it will require the person asking the question, or their designate, to visit the library. Depending on the nature of the request, we may be able to provide you with a short list of independent researchers for your consideration. All reference requests are at the discretion of the curators.
We respond to reference requests in the order that they are received. Please keep in mind that we receive numerous requests and we have limited staffing who work in this area. We appreciate your patience.
Using the Reading Room:
Photocopying and digital imaging services are available for a fee. Information is accessible here. Reproduction for research purposes is permitted, and we reserve the right to decline photocopying, photographic reproduction, and digitization orders due to copyright, confidentiality, or condition. Questions about this policy can be sent to firstname.lastname@example.org